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  Labs

  • This Week — Full Schedule
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  • Lab Hours Calendar
• Services

  Service Categories

  • Accounts and Access
    Accounts and Access

    Everything you need to know about how to access technology services at the New School.

    • MyNewSchool
    • NetID
    • New School Single Sign-On
    • Newcard
    • Non-Person Accounts
    • Password Change/Reset
  • Business Applications
    Business Applications

    Applications that support business processes enabling administrative operations at The New School. 

    • Adobe Creative Cloud for Staff
    • Banner
    • Hyperion
  • Collaboration
    Collaboration

    Applications that allow you to connect and share information with people across The New School community.

    • Google Drive
    • Google Sites
    • Office 365
    • Online Meeting Platforms
    • Village
  • Desktop Support and Office
    Desktop Support and Office

    University computers and related technology used for conducting New School work. 

    • Network Share Drives
    • Printing (Office)
    • Purchasing Guidelines
  • Email and Calendar
    Email and Calendar

    Communicate with others and manage your schedule with The New School email and calendar services.

    • Email Alias
    • Gmail
    • Google Calendar
    • Google Groups
    • Mobile Devices (Email Setup)
  • Events Support
    Events Support

    Equipment and technical assistance for faculty and administrators presenting media in classrooms, conferences and meetings.

    • Large Scale/High Profile Events. Venue Leasing, Theatrical Performances
    • Screenings of Documentaries and Full Length Films (DCP, Blu Ray, DVD)
    • Small Scale Academic or Public Event without Specialized Technology
  • Learning Resources
    Learning Resources

    Technology resources to support your academic success.

    • Adobe Creative Cloud for Students
    • Apps Anywhere
    • AWS (Amazon Web Services)
    • Drop Box
    • Equipment Center
    • Printing
    • Qualtrics
    • Technology Labs
    • VMware
    • Wireless Printing
  • Network and Phone
    Network and Phone

    Network and Phone services keep The New School community connected while on campus. 

    • Residence Hall Networks
    • Telephones
    • Voicemail
    • Wireless Network
  • Security
    Security

    Protect your computer to ensure that sensitive business information is properly safeguarded.   

    • Free Antivirus Software (Symantec)
    • Information Security Handbook
    • Information Security Policies and Standards
    • Secure File Transfer (SendFiles)
    • Two-Factor Authentication (Swivel PINsafe)
    • Virtual Private Network (VPN)
  • Student Life
    Student Life

    Services helping make your daily life as a student more efficient.

    • Newcard Cash and Dining Dollars
  • Training
    Training

    Learn how to use the various applications and services provided to you by The New School. 

    • Classroom Equipment Training

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• System Status

  Current Issues

  • All systems operational

  Scheduled Maintenance

  • View scheduled maintenance
  • Report an issue
• Get Help

  Help Contacts

  • Adobe Enterprise Customer Service
    Adobe Enterprise Customer Service

    ecs@adobe.com
    www.adobe.com/in/company/contact.html

  • AWS Customer Support
    AWS Customer Support

    For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.

  • Campus Card Services
    Campus Card Services

    72 Fifth Avenue (at 13th Street), Lower Level
    212.229.5323 x4472
    Email: newcard@newschool.edu

  • Equipment Center
    Equipment Center

    55 West 13th St., Rm 921
    8:30am - 10:30pm (Mon-Fri)
    9:30am - 7:30pm (Saturday)
    10:30am - 9:30pm (Sunday)

    CLOSED 4th of July
    CLOSED Aug 15th - 27th

    212.229.5300 x4556
    Email: eqc@newschool.edu

  • Events IT
    Events IT

    66 West 12th Street, Room 303
    8:00 am - 10:00pm (Mon - Fri)
    9:00 am - 5:00pm (Saturday)
    212.229.5300  x2310
    Email: eventsit@newschool.edu

    Labor rates will apply ot all events beyond our normal hours of operation.

    Director Events IT:
    Mark Fitzpatrick
    212.229.5300 x2756
    Email: mark.fitzpatrick@newschool.edu

    Manage Events IT:
    Brian Kase
    212.229.5300 x2309
    Email: brian.kase@newschool.edu

  • IT Central
    IT Central

    72 Fifth Avenue, Lower Level 
    8:30 am - 7:00pm (Mon - Thu)
    8:30 am - 5:00pm (Friday)
    212-229-5300 xHELP (4357)
    Email: ITCentral@newschool.edu
    IT Central Portal

  • Kivuto
    Kivuto

    Download site, 24 hours support
    888.396.1447
    support@kivuto.com

  • Parsons Paris
    Parsons Paris

    Student Lounge, 45 Rue Saint Roch
    11:30 a.m. – 12:30 pm / 5:30pm - 6:00pm (Mon.-Thur.) 
    11:30 a.m. – 12:30 p.m. (Fri.)
    Email Parsons Paris Adobe Creative Cloud support.