For immediate Zoom troubleshooting support call 646-909-9666 (ZOOM).
Hours
8:00 a.m. – 9:00 p.m. (Mon-Fri)
10:00 a.m. - 6:00 p.m. (Sat)
Closed (Sunday)
The New School Zoom Hotline is for immediate troubleshooting support to assist faculty, students and staff navigate to a specific zoom meeting, assist with zoom meeting controls and escalate specific issues to additional teams, ready to assist getting online classes moving.
Zoombombings can be reported to the Zoom Hotline or via email at itcentral@newschool.edu.
For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.
72 Fifth Avenue, Lower Level
9:00 a.m. - 5:30 p.m. (Mon, Tue and Thurs)
9:00 a.m. - 6:00 p.m. (Wed)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)
646-909-4472
Email: newcard@newschool.edu
Spring Hours:
January 21 - May 11, 2020
8:30 a.m. - 11:30 p.m. (Mon-Thurs)
8:30 a.m. - 9:30 p.m. (Fri)
9:30 a.m. - 7:30 p.m. (Sat)
10:30 a.m. - 11:30 p.m. (Sunday)
Closed April 12
Email: eqc@newschool.edu
66 West 12th Street, Room 303
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)
212.229.5300 x2310
Email: eventsit@newschool.edu
72 Fifth Avenue, Lower Level
Spring Hours:
April 6 - April 12, 2020
9:00 a.m. - 7:00 p.m. (Mon-Thurs)
9:00 a.m. - 6:00 p.m. (Fri)
9:00 a.m. - 5:00 p.m. (Saturday)
Closed (Sunday)
Email: itcentral@newschool.edu
646.909.4357 or dial HELP (4357) from a campus phone.
Student Lounge, 45 Rue Saint Roch
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur)
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.
Training services offers you the sources you need to learn how to use the various applications and services provided to you by The New School.
Other online training resources, such as lynda.com, are avaialble via the Library and Archives website.