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Labs
Closed NowArnhold Hall Lab55 W 13th St, 8th fl10:00am — 6:00pmClosed NowInnovation Center6 E 16th St, 6th fl10:00am — 6:00pmClosed NowInnovation Center6 E 16th St, 7th fl10:00am — 6:00pmClosed NowParsons East Lab25 E 13th St10:00am — 6:00pmClosed NowUniversity Center63 Fifth Ave10:00am — 6:00pm - Services
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Everything you need to know about how to access technology services at the New School.
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Applications that support business processes enabling administrative operations at The New School.
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Applications that allow you to connect and share information with people across The New School community.
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Equipment and technical assistance for faculty and administrators presenting media in classrooms, conferences and meetings.
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The New School provides access to Google services for productivity, communication, and collaboration via Google Workspace for Education.
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Technology resources to support your academic success.
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Network and Phone services keep The New School community connected while on campus.
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University computers and related technology used for conducting New School work.
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Protect your computer to ensure that sensitive business information is properly safeguarded.
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Services helping make your daily life as a student more efficient.
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Learn how to use the various applications and services provided to you by The New School.
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- Quick Links
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Current Issues
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- Get Help
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IT Central
Fall Semester (8/29/2022 - 12/18/2022) hours:
8:30 a.m. - 7:30 p.m. (Mon - Fri)
Closed (Saturday, Sunday, and university observed holidays)
Email: itcentral@newschool.edu
Submit an IT Service Request646.909.4357 or dial HELP (4357) from a campus phone.
Walk-up Hours:
UC (63 Fifth Avenue), second floor at the entrance of the Dining Commons10:00 a.m. - 3:00 p.m. (Mon - Fri)
*Please note: walk-up hours are subject to change due to Covid limitations.
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Campus Card Services
Walk-up/ID Card Pickup Hours:
72 Fifth Ave. Lower Level until the strike is over
Hours:Monday- Friday10:00am to 4:00pmClosed (Saturday, Sunday, and university observed holidays)Phone: 646-909-4472
Email: newcard@newschool.edu
Remote Hours (email and phone):
9:00 a.m. - 5:00 p.m. (Mon -Thurs)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday and University observed holidays)Phone: 646-909-4472
Email: newcard@newschool.edu
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New School ZOOM Support Hotline
Beginning in Fall 2021, there are some changes in contacting Zoom Support Hotline.
For immediate Zoom troubleshooting support, or to report Zoombombings, call 646.909.4357 or dial HELP (4357) from a campus phone.
Hours:
8:30 a.m. – 7:30 p.m. (Mon-Fri)
Closed (Saturday and Sunday)
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Events IT
66 West 12th Street, Room 303
Hours:
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)212.229.5300 x2310
Email: eventsit@newschool.edu
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Adobe Enterprise Customer Service
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Equipment Center
Summer 2022 Hours:
August 29 - December 17, 2022
Monday: 8:30 a.m. - 10:30 p.m
Tuesday: 8:30 a.m. - 10:30 p.m
Wednesday: 8:30 a.m. - 10:30 p.m
Thursday: 8:30 a.m. - 10:30 p.m
Friday: 8:30 a.m. - 10:30 p.m
Saturday: 10:30 a.m. - 7:30 p.m
Sunday: ClosedClosed September 3-5, November 23-27
646.909.4556
Email: eqc@newschool.edu
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AWS Customer Support
For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.
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Parsons Paris
Student Lounge, 45 Rue Saint Roch
Hours:
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur)
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.
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