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Everything you need to know about how to access technology services at the New School.
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Applications that support business processes enabling administrative operations at The New School.
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Applications that allow you to connect and share information with people across The New School community.
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Communicate with others and manage your schedule with The New School email and calendar services.
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Equipment and technical assistance for faculty and administrators presenting media in classrooms, conferences and meetings.
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Technology resources to support your academic success.
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Network and Phone services keep The New School community connected while on campus.
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University computers and related technology used for conducting New School work.
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Protect your computer to ensure that sensitive business information is properly safeguarded.
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Services helping make your daily life as a student more efficient.
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Learn how to use the various applications and services provided to you by The New School.
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- Quick Links
- System Status
- Get Help
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New School ZOOM Support Hotline
For immediate Zoom troubleshooting support call 646-909-9666 (ZOOM).
Hours
8:00 a.m. – 9:00 p.m. (Mon-Fri)
10:00 a.m. - 6:00 p.m. (Sat)
Closed (Sunday)The New School Zoom Hotline is for immediate troubleshooting support to assist faculty, students and staff navigate to a specific zoom meeting, assist with zoom meeting controls and escalate specific issues to additional teams, ready to assist getting online classes moving.
Zoombombings can be reported to the Zoom Hotline or via email at itcentral@newschool.edu.
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Adobe Enterprise Customer Service
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AWS Customer Support
For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.
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Campus Card Services
72 Fifth Avenue, Lower Level
Campus Card Services is currently operating remotely.
9:00 a.m. - 5:30 p.m. (Mon, Tue and Thurs)
9:00 a.m. - 6:00 p.m. (Wed)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)646-909-4472
Email: newcard@newschool.edu -
Equipment Center
The EQC is closed until further notice.
Spring Hours:
January 21 - May 11, 2020
8:30 a.m. - 11:30 p.m. (Mon-Thurs)
8:30 a.m. - 9:30 p.m. (Fri)
9:30 a.m. - 7:30 p.m. (Sat)
10:30 a.m. - 11:30 p.m. (Sunday)Closed April 12
646.909.4556Email: eqc@newschool.edu
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Events IT
66 West 12th Street, Room 303
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)
212.229.5300 x2310
Email: eventsit@newschool.edu -
IT Central
72 Fifth Avenue, Lower Level
IT Central is currently operating remotely.
Hours:
9:00 a.m. - 7:00 p.m. (Mon-Thurs)
9:00 a.m. - 5:00 p.m. (Fri)
Closed (Saturday)
Closed (Sunday)Email: itcentral@newschool.edu
646.909.4357 or dial HELP (4357) from a campus phone.
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Parsons Paris
Student Lounge, 45 Rue Saint Roch
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur)
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.
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