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• Lab Hours

  Labs

  Closed NowArnhold Hall Lab55 W 13th St, 8th fl10:00am — 6:00pm

  Closed NowInnovation Center6 E 16th St, 6th fl10:00am — 6:00pm

  Closed NowInnovation Center6 E 16th St, 7th fl10:00am — 6:00pm

  Closed NowParsons East Lab25 E 13th St10:00am — 6:00pm

  Closed NowUniversity Center63 Fifth Ave10:00am — 6:00pm

  • This Week — Full Schedule
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  • Lab Hours Calendar
• Services

  Service Categories

  • Accounts and Access
    Accounts and Access

    Everything you need to know about how to access technology services at the New School.

    • MyNewSchool
    • NetID
    • New School Single Sign-On
    • Newcard
    • Non-Person Accounts
    • Password Change/Reset
    • VPN (Virtual Private Network) for Students
  • Business Applications
    Business Applications

    Applications that support business processes enabling administrative operations at The New School. 

    • Adobe Creative Cloud for Staff
    • Banner
    • Hyperion
    • Perceptive
    • Tableau
  • Collaboration
    Collaboration

    Applications that allow you to connect and share information with people across The New School community.

    • Office 365
    • Online Meeting Platforms
    • Zoom Web Conferencing
  • Events Support
    Events Support

    Equipment and technical assistance for faculty and administrators presenting media in classrooms, conferences and meetings.

    • Large Scale/High Profile Events. Venue Leasing, Theatrical Performances
    • Screenings of Documentaries and Full Length Films (DCP, Blu Ray, DVD)
    • Small Scale Academic or Public Event without Specialized Technology
  • Google Services
    Google Services

    The New School provides access to Google services for productivity, communication, and collaboration via Google Workspace for Education. 

    • Gmail
    • Google Calendar
    • Google Drive
    • Google Groups
    • Google Sites
  • Learning Resources
    Learning Resources

    Technology resources to support your academic success.

    • Adobe Creative Cloud for Students
    • AWS (Amazon Web Services)
    • Cloud Desktop
    • Drop Box
    • Equipment Center
    • Gartner Research Portal
    • Laptop Printing
    • Printing
    • Qualtrics
    • Scanning
    • Technology Labs
  • Network and Phone
    Network and Phone

    Network and Phone services keep The New School community connected while on campus. 

    • Fax Online
    • Jabber Softphone
    • Residence Hall Networks
    • Telephones
    • Voicemail
    • Wireless Network
  • Office Technology
    Office Technology

    University computers and related technology used for conducting New School work. 

    • Employee Guides
    • Laptop Choice Program
    • Network Share Drives
    • Printing (Office)
  • Security
    Security

    Protect your computer to ensure that sensitive business information is properly safeguarded.   

    • Information Security Handbook
    • Information Security Policies and Standards
    • Multi-factor Authentication
    • Secure File Transfer (Secure Send)
    • Virtual Private Network (VPN) for Faculty & Staff
  • Student Life
    Student Life

    Services helping make your daily life as a student more efficient.

    • Newcard Cash and Dining Dollars
  • Training
    Training

    Learn how to use the various applications and services provided to you by The New School. 

    • Classroom Equipment Training

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• System Status

  Current Issues

  • All systems operational

  Scheduled Maintenance

  • View scheduled maintenance
  • Report an issue
• Get Help

  Help Contacts

  • IT Central
    IT Central

    Spring Semester  (1/23/2023 - 5/17/2023) 
    Monday - Friday 8:30 a.m. - 7:30 p.m.
    Closed (Saturday, Sunday, and university-observed holidays)

    Email: itcentral@newschool.edu
    Submit an IT Service Request

    646.909.4357 or dial HELP (4357) from a campus phone.

    Walk-up Hours:
    Monday - Friday 10:00 a.m. - 1:30 p.m. and 2:00 p.m. - 4:00 p.m.
    

    University Center (63 Fifth Ave.) Second Floor Lobby 

    *Please note: walk-up hours are subject to change due to Covid limitations.

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  • Campus Card Services
    Campus Card Services

    Walk-up/ID Card Pickup Hours:
    Monday- Friday 10:00am to 4:00pm
    Closed (Saturday, Sunday, and university observed holidays)

    72 Fifth Avenue Lower Level (Welcome Center Building)

    Phone: 646-909-4472
    Email: newcard@newschool.edu 

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    Remote Hours (email and phone):
    9:00 a.m. - 5:00 p.m. (Mon -Thurs)
    9:00 a.m. - 4:30 p.m. (Fri)
    Closed (Saturday and Sunday and University observed holidays)

    Phone: 646-909-4472
    Email: newcard@newschool.edu

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  • Events IT
    Events IT

    66 West 12th Street, Room 303

    Hours:
    8:00 a.m. - 10:00 p.m. (Mon - Fri)
    9:00 a.m. - 5:00 p.m. (Saturday)

    212.229.5300  x2310
    Email: eventsit@newschool.edu

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  • Equipment Center
    Equipment Center

    55 West 13th Street, Room 921

    Spring 2023 Hours: 
    January 23 - May 17, 2023
    Monday:       8:30 a.m. - 10:30 p.m
    Tuesday:       8:30 a.m. - 10:30 p.m
    Wednesday:  8:30 a.m. - 10:30 p.m
    Thursday:     8:30 a.m. - 10:30 p.m
    Friday:          8:30 a.m. - 10:30 p.m
    Saturday:      10:30 a.m. - 7:30 p.m
    Sunday:         Closed

    Closed February 20

    646.909.4556 

    Email: eqc@newschool.edu

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  • Adobe Enterprise Customer Service
    Adobe Enterprise Customer Service

    ecs@adobe.com
    www.adobe.com/in/company/contact.html

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  • AWS Customer Support
    AWS Customer Support

    For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.

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  • Parsons Paris
    Parsons Paris

    Student Lounge, 45 Rue Saint Roch

    Hours:
    11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur) 
    11:30 a.m. – 12:30 p.m. (Fri)
    Email Parsons Paris Adobe Creative Cloud support.

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