Welcome to the start of the new school year! This Information Technology (IT) resource guide outlines the necessary steps and tools to support your work, connect and collaborate with students, and staff, and make the most of your New School experience. 

 **IMPORTANT NOTE: Availability and access to all on-campus services and support remain dependent on the university’s guidance and based on the health and safety of our community. Please refer to the IT website for updates on IT service availability and the Covid-19 community guide for university-wide updates.

Access New School Services with your NetID & Password

What is a NetID?

Your NetID acts as your username for the various services provided to you as a New School faculty including MyNewSchool, Canvas, Zoom, Adobe Creative Cloud Apps, Google Apps, Office 365, computers on campus, and many other online and on-campus services. 

  • Your NetID is your username, a combination of last name, first name initial “SmithJ”

  • Your NetID is used to create your default New School Email address 

    • Example: Smithj@newschool.edu 

Find your NetID

To find your NetID and/or change your password, go to account.newschool.edu and follow the prompt. 

Important Note: 

  • Your NetID password expires every 180 days.
  • If you miss the “change password” prompts from MyNewSchool or your New School email, you can always change/reset your password on the Account Services page.

Quick Tip:

If you are having issues with accessing any services available to you as a New School faculty you may need to reset your password. To do so go to account.newschool.edu and follow the instructions.

New School ID Card

New School ID cards are provided to faculty who require access to campus facilities. 

New faculty may submit their own passport-style photo for use on their official New School ID card. In addition to its use on your card, the photo is used to represent you in several places including the University Directory and Faculty Bios on The New School's public website.

To learn more about how to submit your photo and receive your New School ID card, please visit the newcard website.

If you have questions regarding your New School ID, please contact Campus Card Services at newcard@newschool.edu or 646.909.4472.

Connect to the New School WiFi

When arriving on campus, one of the first things you’ll want to do is connect to the New School WiFi. 

New School faculty should use "newschool" wifi

To connect:

  1. While on campus, enable wifi on your laptop or mobile device
  2. Select 'newschool' wireless network
  3. Enter your NetID and password
  4. Verify wifi certificate if prompted

Android and Chromebook Users

Certain Android devices may require you to enter additional information before connecting to the "newschool" wifi. Please enter the information below:

  • Phase 2 Authentication: Mschapv2
  • CA Certificate: Don't validate
    • If you receive an error that says "No certificate specified. Your connection will not be private" please set the CA certificate to "Use system certificates".
  • Domain: newschool.edu
  • Identity: your NetID
  • Anonymous Identity leave blank
  • Password: your New School password

More information about WiFi networks available on campus, including dorm wifi access, can be found here.

Quick Tip:

Returning faculty: if you are unable to automatically connect to the newschool wifi network it may mean that you've changed your New School password and need to update the password you are using to log into the newschool wifi. To do so, disconnect from the newschool network on your device (you may have to forget the network as well) and re-select the network to be prompted to enter your NetID and updated password. If you continue to have issues, you may need to reset your password at account.newschool.edu.

Multi-factor Authentication

To keep information secure, The New School requires that all students and employees use multi-factor authentication when accessing certain university systems that may contain sensitive and/or Personally Identifiable Information (PII). This additional layer of security ensures that even if your password information is compromised, there is a second step of verification to help prevent unauthorized account access.

Getting Started

We use Duo Security to implement employee multi-factor authentication. To start, you must download and install the Duo app and enroll a device. Navigate to multifactor.newschool.edu to enroll or manage your device(s).

For a step-by-step guide, see How to Set Up Duo for multi-factor authentication and Installing Duo on your device.

Log in to Your New School Email & other Google Apps

The New School provides email accounts for the community as part of New School G Suite by Google. To log into your email, use your NetID & password at mail.newschool.edu

In addition to Gmail, you also receive various other Google Apps, including CalendarChatDocsGroupsHangouts, and Sites.

Access MyNewSchool and other Academic Software

The university’s web portal is specially customized for faculty, students and staff. The available tabs offer a number of academic and related services.  You can also access a number of resources including email and classroom technology videos to help familiarize you with the presentation technology in the classroom.

How to Access MyNewSchool

Log In: You can log into MyNewSchool at my.newschool.edu with your NetID and password. 

Reset Password: If you cannot log into MyNewSchool, please go to account.newschool.edu and reset your password. We suggest logging into MyNewSchool as soon as possible to ensure you have access to other available tools and software. 

The Apps Locker 
You can find the Apps Locker in the upper right-hand corner of MyNewSchool. The Apps Locker provides you quick access to many university services, including but not limited to: 

  • Zoom: Main conferencing software. Go to your FREE account at newschool.zoom.us

  • Canvas: Learning management system, through which you receive all communications regarding course work, obtain assignments, collaborate on projects, participate in discussions, etc.

  • Starfish: University-wide appointment platform, that allows students to easily request help, receive follow-up, and schedule appointments to discuss questions or concerns with faculty, staff, and advisors.

  • Libraries: Library checkout system for access to books, online catalogs, and databases.

Software Deals Available

Check out our full list of free and discounted software deals here.

The software library includes licensed products for distribution and are used by The New School student body and other eligible members. The New School negotiates with vendors to make software available at discounted prices or for FREE. Please refer to the individual websites for the most current availability and pricing here. 

Microsoft Office 365 FREE | Current students, faculty, and staff

Access Office 365 applications and services, including Word, Excel, and Powerpoint, as well as One Drive storage and One Note to enhance remote co-creations. 

To download and install the software, go to portal.office.com and use your New School credentials, including the ‘@newschool.edu’ portion of the email address.

Adobe Creative Cloud FREE | Current students, faculty, and staff

Access a collection of software for graphic design, video editing, web development, photography, and cloud services. The software is available on university and personal devices. 

To activate your subscription, follow these step-by-step instructions here. 

Google Drive FREE | Current students, faculty, and staff  

Google Drive is a suite of web-based messaging and collaboration applications including Gmail, Calendar, Chat, Docs, Groups, Hangouts, and Sites. 

Get started by using your New School credentials at docs.newschool.edu.

Get to Know the EQC & Technology Labs

General Use Equipment Center 

The General Use Equipment Center (EQC) at 55 W 13th Street, room 921, is available to faculty of The New School and offers reservation and checkout of audio and video production equipment for field and studio use. 

Please refer to the Equipment Center Kit Details for a list of available field and studio production equipment. You will need to fill out the online contract at least 48 hours before making your first reservation. This contract will need to be signed once per academic year. Once the EQC grants your access, you will be able to make equipment reservations in Web Checkout.

For more information about EQC services and hours of operation, please visit the Equipment Center website. All EQC questions can be sent directly to eqc@newschool.edu. 

Technology Labs  

Technology labs are available across campus to provide Mac and Windows computers for faculty. These technology labs offer a wide range of tech facilities, including advanced video, audio, 2D & 3D modeling & animation, research & statistics, and MS Office software and hardware.

Please visit the Technology Labs website for more information about these services.

Get to Know the Information Security & Privacy Office

The Information Security and Privacy Office (ISPO) is part of the Information Technology department and serves the entire New School community, including students, faculty, staff, and alumni.

The ISPO provides advice and guidance on how to appropriately use data, including information that’s confidential and personal. To learn more, visit the ISPO website at ispo.newschool.edu or contact us at ispo@newschool.edu

Guidance for Faculty

This document provides guidance for faculty on the use of online tools including email, cloud storage, and recording of online classes. For more information on these topics, see the links within the document as well as the Acceptable Use Policy and the Standard for Handling Institutional Information.


  • If you want to stay safer online, take this interactive phishing quiz. You can remain anonymous if you choose. No results or other data are collected about you. 
  • The ISPO offers online training. This 40-minute course is designed to introduce you to universally recognized privacy principles, describe the individual privacy rights derived from these principles, explain information security and privacy practices you should follow, identify some common mistakes to avoid, and inform you about your information security and privacy responsibilities.
  • For more targeted training and guidance, please contact the Information Security & Privacy Office at ispo@newschool.edu

The ISPO is always interested in what our faculty are thinking about when it comes to privacy and security. Feel free to send us your thoughts by completing this brief survey, which you can do anonymously if you choose. 

Get Help from IT Central

IT Central is the go-to place for direct tech assistance or support.  

Contact IT Central for assistance:
Call: 646.909.4357
Send us an email: itcentral@newschool.edu

Quick Tip:

If you require Canvas support please contact canvas@newschool.edu.