You may have questions about access to New School technology resources and services as you finish your academic career. For those continuing at The New School for post-graduate degrees, your access will remain unchanged. The below outlines notices of services that will no longer be available after graduation. This section provides recommendations for conserving your files created during your time at The New School, and in some cases offers discounts for select services and programs. 

Please note 30 days after degree conferral, students will not be able to access their accounts and most services (Adobe, Office 365, Zoom, Gmail, Google Drive). Files and data that are stored in their accounts after this time will be permanently deleted and unrecoverable.  

Fall 2023 graduates will lose access to most IT services on February 29th, 2024. Please see specifics for various services below. 

TIP:

Plan to save or migrate any files you want to keep as soon as you graduate. Depending on the amount of data and files you are trying to keep, migration to a personal account or device can take days and in some cases weeks. 


Beyond Graduation: Resources and Info to Navigate Your Next Chapter Recording

We partnered with the Libraries and University Learning Center to talk about access to New School resources as you graduate. Check out the recording from Beyond Graduation: Resources and Info to Navigate Your Next Chapter session below.

Additional resources from session:


IT Service Access Guide

Service

Access Removed

Transition Guides and Notes

Adobe Creative Cloud Suite

30 days after degree conferral

Learn how to transfer files to a personal account. Adobe files require a manual transfer and may take time. Please give yourself enough time to download files and upload them to your personal Adobe account.

*Recent graduates are eligible for a 40% discount on Adobe products with a NEW Adobe account. The discount cannot be applied to already existing Adobe accounts.

Click here to learn more.

Office 365

30 days after degree conferral

Learn how to transfer files to a personal account

Zoom

30 days after degree conferral

Zoom’s basic free service can be used with a personal email account. Create a free account here.

Gmail

Continued access so long as the account is signed into once every 6 months.

Please note: if you do not log into your account and your account gets deleted, we will not be able to recover your email.

IMPORTANT: prior to degree conferral you MUST set up Google 2-step. If you do not set up Google 2-step you will lose access to your account and will have to contact IT Central to have it recovered.

You must set up two methods for Google 2-step. IT Central is limited in the support they can provide if you do not have a backup 2-step method. 

Graduating students will continue to go to mail.newschool.edu to access their New School during the 30 day transition period after degree conferral. Actual dates may vary depending on the processing of your degree conferral. If you try to access mail.newschool.edu and you see this message, "This account cannot be accessed because your credentials were not verified," you will need to log in at mail.google.com.

Once 30 day transition period is over, the only way to access your New School Gmail is to log in at mail.google.com with your NetID email address (netid@newschool.edu) and your New School password.

Click here for more information about Alumni Gmail

All other Google services (including Drive, Calendar, etc.)

30 days after degree conferral

As part of Google's storage changes, all alumni files stored in Google Drive will be deleted. 

Learn how to transfer files to a personal account

Duo Multi-factor Authentication

30 days after degree conferral

Graduating students must continue to use Duo multi-factor to access Google services during the 30 day transition period. 

*Please note: in order to continue to use Gmail, you will need to set up Google 2-step (multi-factor) prior to losing access to Duo. Please follow these steps to set up Google 2-step.

Print Points

30 days after degree conferral

Cloud Desktop

30 days after degree conferral

Technology Lab Computer Access

30 days after degree conferral

Equipment Center

Day after last day of classes

Qualtrics

30 days after degree conferral

Learn how to save survey data 

Gartner Research Portal

30 days after degree conferral

New School ID Card

Disabled upon degree conferral

Learn about alumni campus access

Additional information for Alumni including information about benefits can be found here.