For immediate Zoom troubleshooting support call 646-909-9666 (ZOOM).
Hours
8:00 a.m. – 9:00 p.m. (Mon-Fri)
10:00 a.m. - 6:00 p.m. (Sat)
Closed (Sunday)
The New School Zoom Hotline is for immediate troubleshooting support to assist faculty, students and staff navigate to a specific zoom meeting, assist with zoom meeting controls and escalate specific issues to additional teams, ready to assist getting online classes moving.
Zoombombings can be reported to the Zoom Hotline or via email at itcentral@newschool.edu.
For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.
72 Fifth Avenue, Lower Level
Campus Card Services is currently operating remotely.
9:00 a.m. - 5:30 p.m. (Mon, Tue and Thurs)
9:00 a.m. - 6:00 p.m. (Wed)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)
646-909-4472
Email: newcard@newschool.edu
The EQC is closed until further notice.
Spring Hours:
January 21 - May 11, 2020
8:30 a.m. - 11:30 p.m. (Mon-Thurs)
8:30 a.m. - 9:30 p.m. (Fri)
9:30 a.m. - 7:30 p.m. (Sat)
10:30 a.m. - 11:30 p.m. (Sunday)
Closed April 12
Email: eqc@newschool.edu
66 West 12th Street, Room 303
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)
212.229.5300 x2310
Email: eventsit@newschool.edu
72 Fifth Avenue, Lower Level
IT Central is currently operating remotely.
Hours:
9:00 a.m. - 7:00 p.m. (Mon-Thurs)
9:00 a.m. - 5:00 p.m. (Fri)
Closed (Saturday)
Closed (Sunday)
Email: itcentral@newschool.edu
646.909.4357 or dial HELP (4357) from a campus phone.
Student Lounge, 45 Rue Saint Roch
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur)
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.