IT ENHANCED SUPPORT
IT Enhanced Support offers support services that include more specialized and tailored topics like assisting with at-home WiFi issues, dedicated Zoom training, personal laptop setup, and getting started assistance. Contact IT Central at itcentral@newschool.edu for more information.
Spring Hours
7:45 a.m. - 9:00 p.m. (Mon -Thur)
7:45 a.m. - 7:00 p.m. (Fri)
Closed (Saturday and Sunday)
Email: itcentral@newschool.edu
646.909.4357 or dial HELP (4357) from a campus phone.
Campus Card Service is currently operating remotely
Hours:
9:00 a.m. - 5:30 p.m. (Mon, Tue and Thurs)
9:00 a.m. - 6:00 p.m. (Wed)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)
646-909-4472
Email: newcard@newschool.edu
For immediate Zoom troubleshooting support call 646-909-9666 (ZOOM).
Hours:
8:00 a.m. – 9:00 p.m. (Mon-Fri)
10:00 a.m. - 6:00 p.m. (Sat)
Closed (Sunday)
The New School Zoom Hotline is for immediate troubleshooting support to assist faculty, students and staff navigate to a specific zoom meeting, assist with zoom meeting controls and escalate specific issues to additional teams, ready to assist getting online classes moving.
Zoombombings can be reported to the Zoom Hotline or via email at itcentral@newschool.edu.
66 West 12th Street, Room 303
Hours:
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)
212.229.5300 x2310
Email: eventsit@newschool.edu
Spring 2021
Please note changes to our regular operations
Hours:
January 19 - May 10, 2021
11:30 a.m. - 7:30 p.m. (Tues-Fri)
The Equipment Center will be closed Saturday-Monday and open Tuesday-Friday
646.909.4556
For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.
Student Lounge, 45 Rue Saint Roch
Hours:
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur)
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.