IT ENHANCED SUPPORT
IT Enhanced Support offers support services that include more specialized and tailored topics like assisting with at-home WiFi issues, dedicated Zoom training, personal laptop setup, and getting started assistance. Contact IT Central at itcentral@newschool.edu for more information.
8:30 a.m. - 7:30 p.m. (Mon - Fri)
Closed (Saturday and Sunday)
Email: itcentral@newschool.edu
Submit an IT Service Request
646.909.4357 or dial HELP (4357) from a campus phone.
Walk-up Hours (Starting August 30)
UC (63 Fifth Avenue), second floor at the entrance of the Dining Commons
10:00 a.m. - 4:00 p.m. (Mon-Friday)
*Please note: walk-up hours are subject to change due to Covid limitations.
Remote Hours (email and phone):
9:00 a.m. - 5:00 p.m. (Mon, Tue, Wed, and Thurs)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)
646-909-4472
Email: newcard@newschool.edu
Walk-up/ID Card Pickup Hours:
Fall Semester (starting October 4, 2021)
University Center (63 Fifth Avenue), second floor at the entrance of the Dining Commons
10:00 a.m. - 4:00 p.m. (Mon-Friday)
Closed (Saturday and Sunday)
Beginning in Fall 2021, there are some changes in contacting Zoom Support Hotline.
For immediate Zoom troubleshooting support, or to report Zoombombings, call 646.909.4357 or dial HELP (4357) from a campus phone.
Hours:
8:30 a.m. – 7:30 p.m. (Mon-Fri)
Closed (Saturday and Sunday)
66 West 12th Street, Room 303
Hours:
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)
212.229.5300 x2310
Email: eventsit@newschool.edu
Fall 2021 Hours:
August 30 - December 17, 2021
Monday: 8:30 a.m. - 10:30 p.m
Tuesday: 8:30 a.m. - 10:30 p.m
Wednesday: 8:30 a.m. - 10:30 p.m
Thursday: 8:30 a.m. - 10:30 p.m
Friday: 8:30 a.m. - 10:30 p.m
Saturday: 10:30 a.m. - 7:30 p.m
Sunday: Closed
Closed September 4, 5, 6
Closed November 24, 25, 26, 27, 28
646.909.4556
For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.
Student Lounge, 45 Rue Saint Roch
Hours:
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur)
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.