IT ENHANCED SUPPORT
IT Enhanced Support offers support services that include more specialized and tailored topics like assisting with at-home WiFi issues, dedicated Zoom training, personal laptop setup, and getting started assistance. Contact IT Central at itcentral@newschool.edu for more information.
Summer Session (5/31/2022 - 8/12/2022) hours:
8:30 a.m. - 7:30 p.m. (Mon - Thu)
9:00 a.m. - 6:00 p.m. (Fri)
Closed (Saturday and Sunday)
Email: itcentral@newschool.edu
Submit an IT Service Request
646.909.4357 or dial HELP (4357) from a campus phone.
Walk-up Hours:
UC (63 Fifth Avenue), second floor at the entrance of the Dining Commons
10:00 a.m. - 3:00 p.m. (Mon - Fri)
*Please note: walk-up hours are subject to change due to Covid limitations.
Walk-up/ID Card Pickup Hours:
Summer Semester (starting May 31, 2022)
University Center (63 Fifth Avenue), second floor at the entrance of the Dining Commons
10:00 a.m. - 2:00 p.m. (Monday-Thursday)
10:00 a.m. - 1:00 p.m. (Friday)
Closed (Saturday, Sunday, and university observed holidays)
Phone: 646-909-4472
Email: newcard@newschool.edu
Remote Hours (email and phone):
9:00 a.m. - 5:00 p.m. (Mon -Thurs)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)
Phone: 646-909-4472
Email: newcard@newschool.edu
Beginning in Fall 2021, there are some changes in contacting Zoom Support Hotline.
For immediate Zoom troubleshooting support, or to report Zoombombings, call 646.909.4357 or dial HELP (4357) from a campus phone.
Hours:
8:30 a.m. – 7:30 p.m. (Mon-Fri)
Closed (Saturday and Sunday)
66 West 12th Street, Room 303
Hours:
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)
212.229.5300 x2310
Email: eventsit@newschool.edu
Summer 2022 Hours:
May 31 - August 13, 2022
Monday: 8:30 a.m. - 10:30 p.m
Tuesday: 8:30 a.m. - 10:30 p.m
Wednesday: 8:30 a.m. - 10:30 p.m
Thursday: 8:30 a.m. - 10:30 p.m
Friday: 8:30 a.m. - 10:30 p.m
Saturday: 10:30 a.m. - 7:30 p.m
Sunday: Closed
Closed June 18-20, July 2-4
646.909.4556
For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.
Student Lounge, 45 Rue Saint Roch
Hours:
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur)
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.