IT ENHANCED SUPPORT

IT Enhanced Support offers support services that include more specialized and tailored topics like assisting with at-home WiFi issues, dedicated Zoom training, personal laptop setup, and getting started assistance. Contact IT Central at itcentral@newschool.edu for more information.

IT Central

Summer Session  (5/22/2023 - 8/13/2023) 

Monday - Thursday 9:00 a.m. - 7:00 p.m.

Friday 9:00 a.m. - 5:00 p.m.
Closed (Saturday, Sunday, and university-observed holidays)

Email: itcentral@newschool.edu
Submit an IT Service Request

646.909.4357 or dial HELP (4357) from a campus phone.

Walk-up Hours: Closed during the Summer session.

University Center (63 Fifth Ave.) Second Floor Lobby 

*Please note: walk-up hours are subject to change due to Covid limitations.


Campus Card Services

Walk-up/ID Card Pickup Hours:
Monday- Friday 10:00am to 4:00pm
Closed (Saturday, Sunday, and university observed holidays)

72 Fifth Avenue Lower Level (Welcome Center Building)

Phone: 646-909-4472
Email: newcard@newschool.edu 


Remote Hours (email and phone):
9:00 a.m. - 5:00 p.m. (Mon -Thurs)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday and University observed holidays)

Phone: 646-909-4472
Email: newcard@newschool.edu


Events IT

66 West 12th Street, Room 303

Hours:
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)

212.229.5300  x2310
Email: eventsit@newschool.edu


Equipment Center

55 West 13th Street, Room 921

Summer 2023 Hours: 
May 29 - August 13, 2023
Monday:       8:30 a.m. - 8:30 p.m
Tuesday:       8:30 a.m. - 8:30 p.m
Wednesday:  8:30 a.m. - 8:30 p.m
Thursday:     8:30 a.m. - 8:30 p.m
Friday:          8:30 a.m. - 8:30 p.m
Saturday:      10:30 a.m. - 7:30 p.m
Sunday:         Closed

Closed May 29, June 19, and July 4

646.909.4556 


Adobe Enterprise Customer Service
AWS Customer Support

For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.


Parsons Paris

Student Lounge, 45 Rue Saint Roch

Hours:
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur) 
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.