IT ENHANCED SUPPORT

IT Enhanced Support offers support services that include more specialized and tailored topics like assisting with at-home WiFi issues, dedicated Zoom training, personal laptop setup, and getting started assistance. Contact IT Central at itcentral@newschool.edu for more information.

IT Central

8:30 a.m. - 7:30 p.m. (Mon - Fri)

Closed (Saturday and Sunday)

Email: itcentral@newschool.edu
Submit an IT Service Request

646.909.4357 or dial HELP (4357) from a campus phone.

Walk-up Hours (Starting August 30)
UC (63 Fifth Avenue), second floor at the entrance of the Dining Commons 

10:00 a.m. - 4:00 p.m. (Mon-Friday)
*Please note: walk-up hours are subject to change due to Covid limitations.


Campus Card Services

Remote Hours (email and phone):
9:00 a.m. - 5:00 p.m. (Mon, Tue, Wed, and Thurs)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)

646-909-4472

Email: newcard@newschool.edu


Walk-up/ID Card Pickup Hours:

Fall Semester (starting October 4, 2021)

University Center (63 Fifth Avenue), second floor at the entrance of the Dining Commons
10:00 a.m. - 4:00 p.m. (Mon-Friday)
Closed (Saturday and Sunday)


New School ZOOM Support Hotline

Beginning in Fall 2021, there are some changes in contacting Zoom Support Hotline.

For immediate Zoom troubleshooting support, or to report Zoombombings, call 646.909.4357 or dial HELP (4357) from a campus phone.

Hours:
8:30 a.m. – 7:30 p.m. (Mon-Fri)
Closed (Saturday and Sunday)


Events IT

66 West 12th Street, Room 303

Hours:
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)

212.229.5300  x2310
Email: eventsit@newschool.edu


Adobe Enterprise Customer Service
Equipment Center

55 West 13th Street, Room 921

Fall 2021 Hours: 
August 30 - December 17, 2021
Monday:       8:30 a.m. - 10:30 p.m
Tuesday:       8:30 a.m. - 10:30 p.m
Wednesday:  8:30 a.m. - 10:30 p.m
Thursday:     8:30 a.m. - 10:30 p.m
Friday:          8:30 a.m. - 10:30 p.m
Saturday:      10:30 a.m. - 7:30 p.m
Sunday:         Closed

Closed September 4, 5, 6
Closed November 24, 25, 26, 27, 28

646.909.4556 


AWS Customer Support

For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.


Parsons Paris

Student Lounge, 45 Rue Saint Roch

Hours:
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur) 
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.