IT Enhanced Support offers support services that include more specialized and tailored topics like assisting with at-home WiFi issues, dedicated Zoom training, personal laptop setup, and getting started assistance. Contact IT Central at for more information.

IT Central

Summer Hours 

Closed Friday June 18th (Juneteenth)

9:00 a.m. - 7:00 p.m. (Mon -Thur)

9:00 a.m. - 5:00 p.m. (Fri)

Closed (Saturday and Sunday)


Submit an IT Service Request

646.909.4357 or dial HELP (4357) from a campus phone.

Campus Card Services

Campus Card Service is currently operating remotely

9:00 a.m. - 5:30 p.m. (Mon, Tue and Thurs)
9:00 a.m. - 6:00 p.m. (Wed)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)


New School ZOOM Support Hotline

For immediate Zoom troubleshooting support call 646-909-9666 (ZOOM).

8:00 a.m. – 9:00 p.m. (Mon-Fri)
10:00 a.m. - 6:00 p.m. (Sat)
Closed (Sunday)

The New School Zoom Hotline is for immediate troubleshooting support to assist faculty, students and staff navigate to a specific zoom meeting, assist with zoom meeting controls and escalate specific issues to additional teams, ready to assist getting online classes moving.

Zoombombings can be reported to the Zoom Hotline or via email at

Events IT

66 West 12th Street, Room 303

8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)

212.229.5300  x2310

Adobe Enterprise Customer Service
Equipment Center

55 West 13th Street, Room 921

Summer 2021
Please note changes to our regular operations

June 1 - August 13, 2021
10:00 a.m. - 6:00 p.m. (Tues-Fri)

Closed June 18

Closed July 6-9

The Equipment Center will be closed Saturday-Monday and open Tuesday-Friday


AWS Customer Support

For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.

Parsons Paris

Student Lounge, 45 Rue Saint Roch

11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur) 
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.