Adobe Enterprise Customer Service
New School ZOOM Support Hotline

For immediate Zoom troubleshooting support call 646-909-9666 (ZOOM).

Hours
8:00 a.m. – 9:00 p.m. (Mon-Fri)
10:00 a.m. - 6:00 p.m. (Sat)
Closed (Sunday)

The New School Zoom Hotline is for immediate troubleshooting support to assist faculty, students and staff navigate to a specific zoom meeting, assist with zoom meeting controls and escalate specific issues to additional teams, ready to assist getting online classes moving.

Zoombombings can be reported to the Zoom Hotline or via email at itcentral@newschool.edu.

AWS Customer Support

For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.

Campus Card Services

72 Fifth Avenue, Lower Level

Campus Card Services is currently operating remotely.

 

9:00 a.m. - 5:30 p.m. (Mon, Tue and Thurs)
9:00 a.m. - 6:00 p.m. (Wed)
9:00 a.m. - 4:30 p.m. (Fri)
Closed (Saturday and Sunday)

646-909-4472
Email: newcard@newschool.edu

Equipment Center

55 West 13th Street, Room 921

The EQC is closed until further notice.

Spring Hours: 
January 21 - May 11, 2020
8:30 a.m. - 11:30 p.m. (Mon-Thurs)
8:30 a.m. - 9:30 p.m. (Fri)
9:30 a.m. - 7:30 p.m. (Sat)
10:30 a.m. - 11:30 p.m. (Sunday)

Closed April 12

646.909.4556 

Email: eqc@newschool.edu

Events IT

66 West 12th Street, Room 303
8:00 a.m. - 10:00 p.m. (Mon - Fri)
9:00 a.m. - 5:00 p.m. (Saturday)
212.229.5300  x2310
Email: eventsit@newschool.edu

IT Central

72 Fifth Avenue, Lower Level 

IT Central is currently operating remotely.

Hours: 

9:00 a.m. - 7:00 p.m. (Mon-Thurs)
9:00 a.m. - 5:00 p.m. (Fri)
Closed (Saturday)
Closed (Sunday)

Email: itcentral@newschool.edu

Submit an IT Service Request

646.909.4357 or dial HELP (4357) from a campus phone.

Parsons Paris

Student Lounge, 45 Rue Saint Roch
11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur) 
11:30 a.m. – 12:30 p.m. (Fri)
Email Parsons Paris Adobe Creative Cloud support.