What is Multi-Factor Authentication?

The New School is committed to protecting the identity and personal information of our New School community members. Multi-factor authentication is one way that we reduce the risk of unauthorized users gaining access to New School accounts.

With the significant prevalence of malicious cyber actors and attacks it is imperative we as a university take the steps necessary to protect our student, faculty, and staff’s personal data. Cyber criminals are actively targeting education institutions like The New School. When a breach or an attack occurs at an education institution the data that is compromised can include both critical business information and the personal data of all staff, faculty and students.  Requiring the use of multi-factor authentication for access to email and other critical information systems significantly reduces the chances of a successful breach.

In addition to the applications that already require multi-factor authentication like MyDay and VPN for New School employees, all services that are accessed via Single Sign On (SSO), like MyNewSchool and Canvas, will eventually require multi-factor authentication.

In October, we will begin rolling out multi-factor to these additional services starting with Google workspace, which includes Gmail, Docs, Calendar, Chat, and Drive. Below, we have outlined what the various user groups should expect at the time of this rollout. 

After we have successfully implemented multi-factor authentication on Google workspace services, we will communicate the plan for the implementation of multi-factor on the remaining SSO services.

Students

What to expect
Enrollment Period
On November 9, 2022, students will have the opportunity to enroll in multi-factor authentication for early access to the service if they are not already enrolled as a New School student employee.

Multi-factor Required
On December 19, 2022, any students who have not participated in the enrollment period will automatically be prompted to enroll a device when trying to log into Gmail or other Google applications. Students who do not enroll a device will not have access to these services until a device is enrolled.

How do I enroll into Duo? 
Students who have not already enrolled a device with Duo will need to do so by going to multifactor.newschool.edu and following the guided instructions. 

Faculty, Staff, & Student Employees

What to expect
Employees who already have a device enrolled in Duo
For employees who already have a device enrolled in Duo and are prompted to use multi-factor authentication when logging into MyDay you will not need to do anything further. Starting November 9, you will be required to use Duo multi-factor when trying to log into Gmail and other Google services. 

Employees who do not have a device enrolled in Duo
Employees who meet this qualification are individuals who have never logged into MyDay. These employees will be offered an enrollment period between October 19, 2022 - November 9, 2022. On November 9, 2022, those who have not enrolled a device will automatically be prompted to enroll a device when trying to log into Gmail or other Google applications. Employees who do not enroll a device will not have access to these services until a device is enrolled. 

How do I enroll into Duo? 
Employees who have not already enrolled a device with Duo will need to do so by going to multifactor.newschool.edu and following the guided instructions.