Use this guide to help you setup, access and use voicemail functions for New School telephones.

Registering your voicemail account

If you are a new employee who would like voicemail or have not previously set up your voicemail account, please submit an IT Central service request, and include your four digit phone extension in the request description.

Setting up your personal New School voicemail

You may access your voicemail by calling 646-909-7000 on your phone (or extension 7000 from an on-campus phone), using the default PIN (12345#). Please see the below steps to complete your voicemail setup.

1.

Call 646-909-7000 from your phone

2.

Enter your PIN

The default PIN is 12345#. You will be prompted to change it during initial setup.

3.

Follow system instructions for the following:

  • Record your name.

  • Set a new password.

  • Record your greeting.

Setting up your departmental voicemail

If you are responsible for a departmental account, you can access and set it up by following these instructions:

1.

Call 646-909-7000 to access the voicemail system

2.

Press the star key (*) during the Cisco Unity welcome message

3.

When prompted, enter your ID (4-digit desk phone extension) then press the pound key (#)

4.

Enter the Account PIN

The default PIN is 12345#. You will be prompted to change it during initial setup.

5.

Follow system instructions for the following:

  • Record the name.

  • Set a new password.

  • Record the greeting.

Accessing your voicemail from another phone on campus

You may access your voicemail account from another phone on campus with the below instructions:

1.

Call 646-909-7000 to access the voicemail system

2.

Press the star key (*) during the Cisco Unity welcome message

3.

When prompted, enter your ID (4-digit desk phone extension) then press the pound key (#)

4.

Enter your PIN

Accessing your voicemail from off-campus

You may access your voicemail account from an off-campus phone with the below instructions:

1.

Call your 10-digit university telephone number (including area code) or the main New School telephone number of 646-909-7000

2.

At the greeting, press the star key *

3.

When prompted for your ID, enter your 4-digit desk phone extension and press the pound key #

4.

When prompted for your PIN, enter PIN and press the pound key #

Using voicemail functions (User Guide)

The Cisco Unity Voicemail (PDF) provides you with detailed instructions for voicemail user features and functionality.