How to use Secure File Transfer

Use this guide to learn how to send files, create file links, request files, and use the personal filedrop in Secure Send.

Sending Files within Secure Send

This option allows you to send an email with a file to download within the Secure Send portal.

Please note: Non-New School recipients will be prompted to register through the Secure Send portal in order to open a file sent to them.

1. Log in to the Secure Send portal with your NetID and password

The Secure Send portal is located at securesend.newschool.edu

2. Compose a message by filling out the To, Subject, and Message sections

We recommend that you copy and paste your signature into your message.

3. Upload your file

Drag and drop your file(s) to the Drop File Here box or click the +Add Files... to navigate to the files you wish to send.

4. Set Download Restrictions

By default, the expiration date for messages sent through Secure Send is 30 days. You can adjust this by clicking on the calendar icon and selecting a date. You can also specify the number of times a file can be downloaded within the allotted timeframe. For example, you can enter 1 in Message Expires After text field and each recipient will only be able to download the file once. If left blank, the recipients of the message will have unlimited download ability.

5. Click Send

Creating a FileLink

A FileLink is a link to an individual file. You can send this link to anyone without having to create a message or set specific recipients. Only people you have sent the randomized link to will be able to download the linked file.

1. Log in to the Secure Send portal with your NetID and password

2. Click FileLinks from the top menu

3. Click the New FileLink button

4. Upload your file

Drag and drop your file(s) to the Drop File Here box or click +Select File to navigate to the file

5. Set Download Restrictions

By default, the expiration date for files linked in Secure Send is 30 days. You can adjust this by clicking on the calendar icon and selecting a date.

You also have the option to turn on download receipts and require a password when downloading

6. Click the Create Link button to generate the download link

This will generate a download link that you can share with others. The link will only be available until the expiration date and can be accessed through the FileLink menu option at the top of the Secure Send portal.

Send a request for a file

A File Request is a way to request files from someone. When you've submitted their details, they will get an email with a unique link that can be used to send the requested files to you.

1. Log in to the Secure Send portal with your NetID and password

2. Click Request File from the top menu

3. Click New File Request

4. Compose a message filling out the To, Subject, and Message sections.

We recommend that you copy and paste your signature into your message.

5. Check the Send a copy to myself checkbox

6. Click Request File

An email will be sent to the recipient requesting the file to be uploaded.

Once they have uploaded the file you will receive an email with their message and a link to the file they uploaded.

7. Click the link in the email and log into the Secure Send portal

8. Click the Attached files link to download the file

Personal Filedrop

Your Personal Filedrop is a simple way to receive files. You can send the link, post on a website, or include it in your email signature. You will receive a notification as soon as someone has sent something using your Personal Filedrop.

1. Log in to the Secure Send portal with your NetID and password

2. Click on Gear icon in the upper right corner of the window and select Account Settings

3. Click the Personal Filedrop tab

4. Copy the desired URL and send the URL via email to the user(s) you will receive files from

There are two URL options

Random Filedrop can be reset, once reset the previous URL will be broken and unusable
Permanent Filedrop URL cannot be reset

Once they have uploaded the file you will receive an email with their message and a link to the file they uploaded.

5. Click the link in the email and log into the Secure Send portal

6. Click the Attached files link to download the file