Frequently asked questions about Zoom.

Frequently Asked Questions

How do I join a meeting?

Web portal: 

Go to and log in with your NetID and password.


Zoom client:

Once the Zoom Client for Meetings is installed, click the Sign In button.

  1. Click Sign In with SSO.
  2. Enter newschool when prompted to for your company domain.
  3. Enter your NetID and password on the Newschool Login screen.

How do I schedule a meeting?

Zoom offers multiple methods to schedule a meeting. Click the link for more info:

How do I set up Google Calendar Integration Service?

  1. In your Chrome browser go to
  2. Select Sign In.
  3. Select "Meeting Settings"
  4. Choose Calendar Integration, and then click Add Calendar Service. The Add a Calendar Service dialog displays.
  5. Click Add in the Google Calendar section.
  6. Choose the email address associated with the shared calendar service for your organization.
  7. Click Allow on the confirmation page that gives Zoom permission to manage the calendars in the dedicated user's account.
  8. Next you will need to add the Chrome Extension
  9. Select "Meetings" 
  10. Download the Chrome Extension
  11. Select the option Add to Chrome
  12. You will be asked to add "Zoom Scheduler", select add extension
  13. You will notice a small blue Zoom icon on the right of your address bar, click and sign in with SSO
  14. Now when you open your Google calendar you should see an option to "Make it a Zoom Meeting"
  15. If you do not see this icon, log out of Zoom add-on and Zoom app and sign in again.  Icon should now appear in your Google calendar

How do I allow someone to schedule meetings on my behalf?

  1. Go the Meeting Settings section of the web portal.
  2. In the Schedule Privilege section, click Add to add a user.
  3. Have the user open the Zoom client.
  4. Have the user log out and log in again (one time only).
  5. Have the user click Schedule and select your name in the Schedule for: drop-down menu.
  6. Note: User must have sharing privileges to your Google calendar

How do I record a meeting?

 If you’re a host, you can record the meeting.

  1. Click Record in the meeting toolbar
  2. Click the arrow on the Record icon to choose to save the recording to the cloud or to your computer.
  3. Access your cloud recordings from the web portal ( under Recordings.

How do I share my screen?

  1. After selecting Share Screen located in your meeting toolbar, you can choose to share your desktop, an individual application/window, or start a whiteboard.
  2. During your screen share, select Annotate to use screen share tools for drawing, pointing, etc.
  3. Any attendee in your meeting can start annotating on a shared screen. The attendee can access Annotate in the upper meeting toolbar.

Can I test my audio and video before connecting to a meeting?

Yes, you can test your audio and video to get familiar with the Zoom platform by following these instructions.

How do I change my Personal Meeting ID (PMI)?

This ID is assigned to you automatically as a permanent virtual room. You can start it at any time or schedule it for future use. To change your PMI, go to your Profile on the web portal and click Edit.

Am I restricted to a time limit for my meeting and what is the maximum number of participants?

There is no time limit to the length of the meeting.  A maximum of 300 participants is allowed for meetings.

Is there a Zoom reference sheet available?

How can I schedule training?

Contact IT Central to open a Service Request to schedule Zoom training -

How do I prevent people ("Zoombombers") from interfering with your Zoom meetings?

What is the policy for storing recorded videos on Zoom cloud storage?

All Zoom meeting recordings will only be available for 30 days after being recordedIf you would like to keep your Zoom meeting recordings you will have to save them to your personal or New School issued device. To do so please follow these steps.

What if I do not download my files before they are officially removed from Zoom cloud storage?

When files are removed from the cloud they are placed in your trash where they will stay for 30 days at which time they will be deleted permanently. To recover your files from the trash before they are permanently deleted please follow these steps.

Are there any guidelines for recording lectures, seminars, and studios?

How do I enable Zoom cloud recordings?

To record to the Zoom cloud you must first enable the option in your settings.

  1. Go to
  2. Click "Sign In"
  3. Sign in with your NetID and New School password
  4. Click on "Settings"
  5. Click on the "Recording" tab
  6. Turn on the cloud recording option

Please note, this must be done prior to opening a Zoom meeting. 

How do I add a host to a meeting?

  1. Sign into with your NetID and New School password
  2. Select "meetings" in the navigation
  3. Select "edit" for the meeting you would like to add an alternative host
  4. Beside "Options" click the "show" link
  5. Enter the username or email address of the individual you want to add as the alternative host.
  6. Click "Save"