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  • Lab Hours

    Labs

    Open NowArnhold Hall Lab55 W 13th St, 8th fl10:00am — 6:00pm
    Open NowInnovation Center6 E 16th St, 6th fl10:00am — 6:00pm
    Open NowInnovation Center6 E 16th St, 7th fl10:00am — 6:00pm
    Open NowParsons East Lab25 E 13th St10:00am — 6:00pm
    Open NowUniversity Center63 Fifth Ave10:00am — 6:00pm
    • This Week — Full Schedule
    • Next Week — Full Schedule
    • Lab Hours Calendar
  • Services

    Service Categories

    • Accounts and Access
      Accounts and Access
      Everything you need to know about how to access technology services at the New School.
      • MyNewSchool
      • NetID
      • New School Single Sign-On
      • Newcard
      • Non-Person Accounts
      • Password Change/Reset
      • VPN (Virtual Private Network) for Students
    • Business Applications
      Business Applications
      Applications that support business processes enabling administrative operations at The New School. 
      • Adobe Creative Cloud for Staff
      • Banner
      • Hyperion
      • Perceptive
      • Tableau
    • Collaboration
      Collaboration
      Applications that allow you to connect and share information with people across The New School community.
      • Office 365
      • Online Meeting Platforms
      • Zoom Web Conferencing
    • Events Support
      Events Support
      Equipment and technical assistance for faculty and administrators presenting media in classrooms, conferences and meetings.
      • Large Scale/High Profile Events. Venue Leasing, Theatrical Performances
      • Screenings of Documentaries and Full Length Films (DCP, Blu Ray, DVD)
      • Small Scale Academic or Public Event without Specialized Technology
    • Google Services
      Google Services
      The New School provides access to Google services for productivity, communication, and collaboration via Google Workspace for Education. 
      • Gmail
      • Google Calendar
      • Google Drive
      • Google Groups
      • Google Sites
    • Learning Resources
      Learning Resources
      Technology resources to support your academic success.
      • Adobe Creative Cloud for Students
      • AWS (Amazon Web Services)
      • Cloud Desktop
      • Drop Box
      • Equipment Center
      • Gartner Research Portal
      • Laptop Printing
      • Printing
      • Qualtrics
      • Scanning
      • Technology Labs
    • Network and Phone
      Network and Phone
      Network and Phone services keep The New School community connected while on campus. 
      • Fax Online
      • Jabber Softphone
      • Residence Hall Networks
      • Telephones
      • Voicemail
      • Wireless Network
    • Office Technology
      Office Technology
      University computers and related technology used for conducting New School work. 
      • Employee Guides
      • Laptop Choice Program
      • Network Share Drives
      • Printing (Office)
    • Security
      Security
      Protect your computer to ensure that sensitive business information is properly safeguarded.   
      • Information Security Handbook
      • Information Security Policies and Standards
      • Multi-factor Authentication
      • Secure File Transfer (Secure Send)
      • Virtual Private Network (VPN) for Faculty & Staff
    • Student Life
      Student Life
      Services helping make your daily life as a student more efficient.
      • Newcard Cash and Dining Dollars
    • Training
      Training
      Learn how to use the various applications and services provided to you by The New School. 
      • Classroom Equipment Training

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    • Printing
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    • Security
    • Equipment Center
    • Wireless Network
    • MyNewSchool
  • System Status

    Current Issues

    • All systems operational

    Scheduled Maintenance

    • View scheduled maintenance
    • Report an issue
  • Get Help

    Help Contacts

    • IT Central
      IT Central

      Summer Session  (5/22/2023 - 8/13/2023) 

      Monday - Thursday 9:00 a.m. - 7:00 p.m.

      Friday 9:00 a.m. - 5:00 p.m.
      Closed (Saturday, Sunday, and university-observed holidays)

      Email: itcentral@newschool.edu
      Submit an IT Service Request

      646.909.4357 or dial HELP (4357) from a campus phone.

      Walk-up Hours: Closed during the Summer session.

      University Center (63 Fifth Ave.) Second Floor Lobby 

      *Please note: walk-up hours are subject to change due to Covid limitations.
    • Campus Card Services
      Campus Card Services

      Walk-up/ID Card Pickup Hours:
      Monday- Friday 10:00am to 4:00pm
      Closed (Saturday, Sunday, and university observed holidays)

      72 Fifth Avenue Lower Level (Welcome Center Building)

      Phone: 646-909-4472
      Email: newcard@newschool.edu 

      Remote Hours (email and phone):
      9:00 a.m. - 5:00 p.m. (Mon -Thurs)
      9:00 a.m. - 4:30 p.m. (Fri)
      Closed (Saturday and Sunday and University observed holidays)

      Phone: 646-909-4472
      Email: newcard@newschool.edu
    • Events IT
      Events IT

      66 West 12th Street, Room 303

      Hours:
      8:00 a.m. - 10:00 p.m. (Mon - Fri)
      9:00 a.m. - 5:00 p.m. (Saturday)

      212.229.5300  x2310
      Email: eventsit@newschool.edu
    • Equipment Center
      Equipment Center

      55 West 13th Street, Room 921

      Summer 2023 Hours: 
      May 29 - August 13, 2023
      Monday:       8:30 a.m. - 8:30 p.m
      Tuesday:       8:30 a.m. - 8:30 p.m
      Wednesday:  8:30 a.m. - 8:30 p.m
      Thursday:     8:30 a.m. - 8:30 p.m
      Friday:          8:30 a.m. - 8:30 p.m
      Saturday:      10:30 a.m. - 7:30 p.m
      Sunday:         Closed

      Closed May 29, June 19, and July 4

      646.909.4556 

      Email: eqc@newschool.edu
    • Adobe Enterprise Customer Service
      Adobe Enterprise Customer Service

      ecs@adobe.com
      www.adobe.com/in/company/contact.html
    • AWS Customer Support
      AWS Customer Support

      For specific questions about the AWS Educate program or guidance on AWS services, contact AWS Customer Support.
    • Parsons Paris
      Parsons Paris

      Student Lounge, 45 Rue Saint Roch

      Hours:
      11:30 a.m. – 12:30 p.m. / 5:30 p.m. - 6:00 p.m. (Mon - Thur) 
      11:30 a.m. – 12:30 p.m. (Fri)
      Email Parsons Paris Adobe Creative Cloud support.

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Innovation Center