How to Check the Application Version

Use the process below to check which version of the Adobe application is downloaded on your own computer or in a lab or classroom. The steps below use Photoshop as an example, but all Adobe applications work the same way.

1.

Launch the Adobe Application (Photoshop in this example)

2.

On Mac, choose Photoshop CC> About Photoshop. On Windows, choose Help> About Photoshop CC > About Photoshop

A popup window with information about the application will show the current version number near the upper left corner, below the product name

How to Install an Older Version of Creative Cloud Apps

If you find that the version of the Adobe application you have on your personal device is different than what is downloaded on lab and classroom computers, you have the ability to download a compatible version on your computer by following these steps.

*Keep in mind that downloading an older version on your computer does not mean files created on the newer version on the same computer will automatically be compatible on lab and classroom computers. For files to be compatible they must be made with the older version of the Adobe application.

1.

Click the Creative Cloud icon

The Creative Cloud icon is located in the Apple menu bar (Mac OS) or taskbar (Windows) to open the Adobe Creative Cloud desktop app.

Click the Creative Cloud icon

2.

Click the Apps tab if it is not already open

Click the Apps tab if it is not already open

3.

Click on the drop menu next to the application you wish to install

Click on the drop menu next to the application you wish to install

4.

Click the Install button next to the application version that you need

Click the Install button next to the application version that you need

5.

Uncheck "Remove old versions"

IMPORTANT!

By default, when you install a new version of an application using the Creative Cloud app, previous versions of that application are uninstalled, leaving only the most recent version.

To retain previous versions, deselect Remove Old Versions in the Advanced Options section of the updater interface.

Uncheck "Remove old versions"