YOU SHOULD READ THIS BEFORE UPDATING TO ADOBE CC 2019:

Adobe has recently released a license that is compatible with Adobe CC 2019 for on-campus computers. However, the new licensing scheme is significantly different than previous versions and requires all users to log in. For this reason, we are only deploying certain applications to the Apple computers in the open technology lab in 55 W. 13th street on the 8th floor.

The software noted on our “Managing Creative Cloud App Versions” page is now installed on the Apple computers in Arnhold Hall, 55 W. 13th street, in the 8th floor open technology lab, with the exception of the specialty Audio Stations.

Should you Upgrade now?
We are still recommending using the Adobe CC 2018 applications unless there is a specific need for the newer Adobe CC 2019. Although we now have some Adobe CC 2019 applications installed on the 8th floor of 55 W. 13th street, continuing to use Adobe CC 2018 is the only way to ensure compatibility across campus. We are NOT planning any further installations of Adobe CC 2019 across campus at this time. Users are urged to take this into consideration before upgrading to Adobe CC 2019.

 

Adobe Creative Cloud consistently offers updates to applications like Photoshop, Illustrator, Premiere, etc. that can at times create compatibility issues between the Adobe applications downloaded on lab or classroom computers and the Adobe applications downloaded on personal devices. This incompatibility occurs because the lab or classroom computers do not have the same version of the Adobe applications as one may have downloaded on their personal devices and can result in the following message.

Therefore, if you want to be able to edit the work you create in Adobe Creative Cloud apps both in the lab and on your own device, it is important to use the same version of the software. The information on this page will guide you through how to ensure the Adobe applications on your personal device and on lab and classroom computers are compatible.

Current Adobe Application Version Comparison Chart

 

Applications

Apple/Windows
Current Available On Campus Versions

Latest Versions from Adobe
Available for Personal Download

Acrobat Pro DC

2018.011.20040

19.0

After Effects

15.1.1 (Build 12)

16.0.1**

Animate

18.0.1 (Build 115)

19.0

Audition CC

11.1.0.184

12.0

Dreamweaver CC

18.2 (Build 10165)

19.0

Illustrator

22.1

23.0.2**

InDesign CC

13.1

14.0.1**

Photoshop

19.1.5

20.0.3**

Photoshop Lightroom

7.4

2.0

Prelude

7.1.0 (Build 107)

8.0

Premiere Pro CC

12.1.1 (Build 10)

13.0.3**

** This new version is now available on the Apple Computers in 55 W. 13th street, 8th-floor Open Lab, except for the specialty Audio Stations.

How to Check the Application Version

Use the process below to check which version of the Adobe application is downloaded on your own computer or in a lab or classroom. The steps below use Photoshop as an example, but all Adobe applications work the same way.

1.

Launch the Adobe Application (Photoshop in this example)

2.

On Mac, choose Photoshop CC> About Photoshop. On Windows, choose Help> About Photoshop CC > About Photoshop

A popup window with information about the application will show the current version number near the upper left corner, below the product name

How to Install an Older Version of Creative Cloud Apps

If you find that the version of the Adobe application you have on your personal device is different than what is downloaded on lab and classroom computers, you have the ability to download a compatible version on your computer by following these steps.

*Keep in mind that downloading an older version on your computer does not mean files created on the newer version on the same computer will automatically be compatible on lab and classroom computers. For files to be compatible they must be made with the older version of the Adobe application.

1.

Click the Creative Cloud icon

The Creative Cloud icon is located in the Apple menu bar (Mac OS) or taskbar (Windows) to open the Adobe Creative Cloud desktop app.

Click the Creative Cloud icon

2.

Click the Apps tab if it is not already open

Click the Apps tab if it is not already open

3.

Click on the drop menu next to the application you wish to install

Click on the drop menu next to the application you wish to install

4.

Click the Install button next to the application version that you need

Click the Install button next to the application version that you need

5.

Uncheck "Remove old versions"

IMPORTANT!

By default, when you install a new version of an application using the Creative Cloud app, previous versions of that application are uninstalled, leaving only the most recent version.

To retain previous versions, deselect Remove Old Versions in the Advanced Options section of the updater interface.

Uncheck "Remove old versions"